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Forum Discussion

saher332's avatar
saher332
New member | Level 2
7 years ago

Can I resume large file upload?

I have a large video file that 16 GB and I copied it to dropbox folder and Dropbox desktop app showing me the file is being synced but I waited for more than 14 hours and still the same, my internet ...
Sync
upload
  • Rich's avatar
    Rich
    7 years ago
    When you hover your cursor over the icon (as described above) it will tell you the number files remaining, the speed and the estimated time remaining.
saher332's avatar
saher332
New member | Level 2

Is there any way I can see a status bar like the percentage of completion 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 years ago
When you hover your cursor over the icon (as described above) it will tell you the number files remaining, the speed and the estimated time remaining.
  • marlaharvin's avatar
    marlaharvin
    New member | Level 2
    7 years ago

    i have been uploading a file that says "1 hour remaining" for several hours. I have plenty of space in my account and my internet speed is fine. The file is 3.5GB ...

    what am i doing wrong? 

    • blmaconnor's avatar
      blmaconnor
      New member | Level 2
      7 years ago

      Did your file ever finish uploading?...I am having the same issue "1 hour left" and the status bar is stuck in one spot.It has been over 12 hours. ...otherwise says it is still uploading. Extremely frustrated by this as I purchased a larger plan, etc. so I could uploard a larger file. 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      7 years ago
      Nothing, sometimes it just takes time to upload.

      Make sure though that it is not going to sleep etc. and is continually uploading.
  • pompom's avatar
    pompom
    New member | Level 2
    7 years ago

    Hey Rich, what icon?  WHERE?  I see no description above of an icon.  What are you seeing? Also, you seem to be answering a question that was not asked.

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hey pompom, let me follow-up on your syncing inquiry! 
       
      I’m assuming that you’d like to resume a large file upload, since that’s the article’s title, am I right?  
       
      For starters, you may keep in mind that you can resume syncing if you had previously paused through the desktop app following the steps outlined here.    
       
      Alternatively, to rephrase Rich’s post above, should you experience a connectivity issue- syncing should resume once your device is back online & you can have a look at your system tray (bottom-right on a pc) or menu bar (top-right on a Mac) to check back on the syncing progress. 
       
      Spoiler
      The Dropbox app in your menu barThe Dropbox app in your system tray

      Let me know what you see there & what device you’re using & we’ll take it from there. Thanks for posting us on our Community & I'll be awaiting your next update, so as to work on a fix together! 

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