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Forum Discussion

PacificNW's avatar
PacificNW
Explorer | Level 4
2 months ago

Can I cancel a sync in progress of a large file?

I started syncing a large file and it is going to take too long. Can I cancel a sync?

Sync
upload
  • Walter's avatar
    Walter
    2 months ago

    So you used the website to do this PacificNW  - is that correct?

     

    In that case, you can close your web session and open a new window on your web browser. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi PacificNW, thanks for joining the Community!

     

    Just to check first, did you move the file into the Dropbox folder for the file to be synced via the Dropbox desktop application, or were you trying to upload the file via the site directly, or the mobile app?

     

    This will help me to assist further!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        So you used the website to do this PacificNW  - is that correct?

         

        In that case, you can close your web session and open a new window on your web browser. 

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