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Forum Discussion
Camera Uploads from USB drive not working
I have Autoplay set up to import new photos from USB drives, and this has worked for years on my old USB stick. I've started using a new one, but it refuses to upload any of the photos to my Camera U...
Hi Megan! Yes, I'd like to automatically upload files to Camera Uploads - I used to be able to do this with another USB stick where it would rename the pictures and videos according to the date they were generated, which was really handy (plus Dropbox would remember which ones it had already processed). I already had this working, and now it isn't.
Rich
Super User II
Super User IIMegan wrote:
Camera uploads is a feature that automatically uploads photos from your mobile device to Dropbox.
It's also a feature that uploads photos from USB devices you plug in to your computer.
35567ggg wrote:
I used to be able to do this with another USB stick ... I already had this working, and now it isn't.
Double check your autoplay settings and make sure it's still set to Import photos and videos (Dropbox).
I've already done this, it still doesn't pick the photos up.
- Nancy
Dropbox Staff
Hi from me too, @35567ggg!
You may have tried this already, but just to double check; did you also disable and re-enable camera uploads on your desktop app, and there’s no difference?
Can you send me the OS version of your computer, as well as the app version of the Dropbox app?
Hi - I've tried this, I've set Autoplay to prompt me whether I want to back up the photos and videos, it's asked me about this, I've chosen to Import and it still isn't doing anything. I said not to do a full Backup when prompted (because I don't want the full backup, I just want the new photos to be imported to Camera Upload).
I'm using Windows 10 Pro (2H22) and Dropbox v192. 4. 4605
