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rroscoe's avatar
rroscoe
New member | Level 2
5 years ago

Camera uploads - duplicates

I recently had some assistance from the Dropbox team (thank you!) to get photos from my iPhone 8 to upload when my phone is connected to my computer. That is working now - too well, it seems. It uplo...
Camera uploads
Desktop
Dropbox Capture
Mac
Sync
Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hey rroscoe, I hope you're having a good day so far!

Could you just try toggling off and then on again the option for camera uploads within the desktop app to see if that does the trick?

When using camera uploads, it shouldn't upload files that have been upload before and it should also retain the date created too.

If you have edited versions of photos though, both the original and edited version is expected to upload with the automatic camera uploads feature. You can check out a bit more info about this here.

Let me know if this helps!

  • idfcjustheretocomplain's avatar
    idfcjustheretocomplain
    New member | Level 2
    2 years ago

    having that as the default option is really **bleep**ing stupid

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