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Forum Discussion
Banned for files containing malware
Hello there,
I recently got banned for sharing links with malware, however I know for a fact that the files I'm trying to share do not have malware in them. They are accessibility enhancements for ...
Walter
Dropbox Staff
Dropbox StaffHi there UsoT - sorry to hear about this.
Could you clarify how long have you been getting this error and if you've received an email from Dropbox informing you about this?
Thanks!
Hey there Walter,
Thanks for your speedy response. I have been getting this ever since yesterday when I attempted to share a link to a person who required a file that I had, from Windows notification it says that I am a banned user, and from dropbox.com it said that dropbox is interupting my sharing because I have attempted to share a file containing malware.
I have not received an email from dropbox, however the popup on dropbox.com told me to follow the directions in my email. I've checked since then and have not received any email regarding proceedings I should follow.
Thank you
Hey,
Apologies, but I require dropbox on a quite frequent basis, so bumping this to see if there is any possible assistance I can receive. Thank you.
