We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Ekhardy's avatar
Ekhardy
New member | Level 2
8 years ago

Any ideas why my uploads are stalling?

I have been uploading pictures and videos from the website for weeks with no problem. However, I checked the status of my recent upload and it has not moved in 12 hours.  I have 3.5% used of 1026GB...
Desktop
Sync
upload
  • Mark's avatar
    Mark
    8 years ago
    It wont pick up I'm afraid and sounds as if it has stalled.

    I strongly suggest installing Dropbox on the iMac, putting everything inside the 'Dropbox' folder and letting it sync to the other machine normally.
acejagman's avatar
acejagman
New member | Level 2

The upload gives me a message indicating that there is 6 minutes left to complete my upload and that there are 43 files left. However, 6 minutes has turned into an hour with nothing showing but the same message and a spinning sprocket(?) which seems to indicate that it is attempting to upload the remainder of the files. What should I do? I hope that my question is clear.

 

Azell Madden

schnickfitzel's avatar
schnickfitzel
New member | Level 2
6 years ago

Same here with 630 files …

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hey there ( schnickfitzel) & (acejagman), I’d like to touch base with you on the uploading issue you’re described us; are you still experiencing that? Please do let me know here & we'll take it from there! 

    • acejagman1's avatar
      acejagman1
      Explorer | Level 4
      6 years ago

      Hello Jane,

      When I attempt to download some large file folder, I will follow-up with you. Thanks for reaching out!

      Regards,

      Azell Madden 

      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        Thanks for circling back to me Azell (acejagman1)! By all means; let’s keep this discussion as a direct point of contact, please do let me know if you have any additional questions or you need assistance in any way & I’ll do my best to check back with you asap. Happy Monday! 

    • Chris B's avatar
      Chris B
      New member | Level 2
      5 years ago

      I have to upload several folders of photographs every day. Unfortunately this takes way too long.

         Here's what I have to do when trying to upload folders, usually with 10 to 50 photos of about 600 KB each. At some point it tells me I have a static number of minutes left and a static number of files to go. It's stalled at that point with an unchanging number of minures and number of files left. The wheels go 'round and 'round, but nothing is happening.

         My work around at that point is to see which ones didn't go, then close the page, open another, then re-drag the remaining ones over. Sometimes this happens repeatedly. By the way, the files seem to load from the bottom up.

         This adds hours to my already 12 hour work day. Can't dropbox just work like it's s'posed to?

    • Peter Hirst's avatar
      Peter Hirst
      New member | Level 2
      4 years ago

      I have one file .docx 22MB stalling at "1 second left".  I have seen no answers here,  Any help?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!