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AL08's avatar
AL08
New member | Level 2
3 years ago

Android Scanner Creating Pixelated PDFs

I have been using the scanner feature on my Android device to create PDF documents for quite a while. After a recent update, the scanner is creating distorted files with pixelation when I use the Bla...
Android
Mobile
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi AL08, welcome to our Community! 

 

Would you be able to send me a screenshot of how your files look after you scan them? Also, which Dropbox version do you have installed on your mobile? 

 

Keep me posted, and we'll take it from there. 

sashk0's avatar
sashk0
Helpful | Level 5
3 years ago

Hi!

I have just encountered the same problem. It seems that the latest update has broken document scanning in my Android Dropbox application 😞


It is creating low-resolution pixelated scans in b/w to pdf. Pages look as if they were created straight from low-res preview pages which you use for reordering.

 

Here is an example screenshot from PDF :

 

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