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Dylanmg's avatar
Dylanmg
Helpful | Level 5
5 years ago

The desktop app is deleting my files after my external drive got disconnected

Please help!! Dropbox has just started deleting most of my files and folders. It seems to have begun just after my external hard drive went offline, which is where I sync Dropbox to. Is there any w...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
Dylanmg wrote:

Dropbox has just started deleting most of my files and folders. It seems to have begun just after my external hard drive went offline, which is where I sync Dropbox to.

And this is PRECISELY why external drives are not supported by Dropbox. If the drives goes offline while Dropbox is running, Dropbox just sees that the files are no longer where they once were, assumes they were deleted and syncs that deletion to your account online.

 

Dylanmg's avatar
Dylanmg
Helpful | Level 5
5 years ago

Thanks for the update. Might have to consider iCloud instead.

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