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Forum Discussion
Authentech
5 years agoHelpful | Level 5
Search doesn't find all results.
Searching for folders which are clearly there returns no results.
I am searching for a specific word which is part of multiple folders but they do not all appear in the results.
If I search multi...
- 5 years ago
So it's actually started working now.
Perhaps it was a delay in indexing at Dropbox side?
Seems odd though, it doesn't usually take very long and this was all day.
PlanOmatic
New member | Level 2
We are also experiencing this issue. When searching parts of a folder name, some searches find what we're looking for and other searches find nothing. This forces us to have to find the folder we're looking for by manuallly clicking into the appropriate path. Our technology team was able to send us a link to one dropbox folder we couldn't find when searching so I know it exists but cannot be searched for. Reaching out to support as well in hopes of getting this resolved ASAP.
Lusil
4 years agoDropbox Staff
Hi PlanOmatic, thanks for joining us on this thread.
Are you having trouble looking up items when you use the website, the desktop app, or the mobile app?
If you've already submitted a ticket to our team, please let me know its ID (eg. #1234567) so that I can at least pass your comments along.
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