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Hamdi94's avatar
Hamdi94
Explorer | Level 3
2 years ago

Retrieve pictures

Hi, I'm Hamdi, I'm a Dropbox user, I deleted my pictures 4 months ago, is there any chance to get them back?

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  • Mark's avatar
    Mark
    2 years ago

    Hi Hamdi94 

     

    Unless at the point of deletion you were already a paying user I'm afraid there is now no way to recover them. Sorry 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi Hamdi94 

     

    Unless at the point of deletion you were already a paying user I'm afraid there is now no way to recover them. Sorry 

    • Hamdi94's avatar
      Hamdi94
      Explorer | Level 3
      2 years ago
      Well, sir, can I recover deleted pictures if I pay now? do i have a chance
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        HI there Hamdi94, sorry to jump in here.

         

        I'm afraid that you won't be able to recover any files that were deleted so long ago, not even if you upgrade your account now since your new plan's version history would start from the date of your upgrade and would not work retroactively. 

         

        I know it's not the answer you were looking for, but I hope it clarifies matters. 

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