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justinaleo's avatar
justinaleo
Explorer | Level 4
4 years ago

Recovering deleted files (older than 30 days)

I have a Dropbox Basic plan - and to date, I've only been on that plan.  I deleted files more than 30 days ago (but less than 180 days ago), which means they aren't available for me to recover.  With...
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  • Rich's avatar
    Rich
    4 years ago
    justinaleo wrote:

    Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago?

    No. You would have had to be on one of the plans with a longer recovery time before the files were deleted. Unfortunately, there's no way to recover those files now. They're already gone.

galaxypacks's avatar
galaxypacks
New member | Level 2

Do you know after the recover days are reached, are user's files also deleted from backup servers? how long before backup servers are updated and files removed from there? 

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