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Forum Discussion
Recovering deleted files (older than 30 days)
I have a Dropbox Basic plan - and to date, I've only been on that plan. I deleted files more than 30 days ago (but less than 180 days ago), which means they aren't available for me to recover. With...
justinaleo wrote:
Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago?
No. You would have had to be on one of the plans with a longer recovery time before the files were deleted. Unfortunately, there's no way to recover those files now. They're already gone.
Rich
Super User II
Super User II
justinaleo wrote:
Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago?
No. You would have had to be on one of the plans with a longer recovery time before the files were deleted. Unfortunately, there's no way to recover those files now. They're already gone.
Do you know after the recover days are reached, are user's files also deleted from backup servers? how long before backup servers are updated and files removed from there?
- Rich
galaxypacks wrote:
Do you know after the recover days are reached, are user's files also deleted from backup servers? how long before backup servers are updated and files removed from there?
Refer to the following help article:
