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Forum Discussion
Photo albums disappeared
Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didn’t remove photos or videos you’ve uploaded to the app.
You can still find your uploaded photos and videos in the Photos tab or at dropbox.com/photos
For this and more common fixes for the Android app, you can check out this Help Center article.
I hope this helps!
Mod note: edited to update link in post [last update 2023]
In case some day Dropbox decides to listen... Maybe 2-3 years ago, I was shopping for additional on-line photo storage. I recall looking at Dropbox and determining that it really doesn't care about photos, just files. I've been happily using Google Photos. Even OneDrive has albums. I have space there too. Just this week, I received a promotional 50% off for one year from Dropbox. This is attractive, so I looked at the DropBox features. Of course, I could not find any notion of photo albums, just directories of files. Then I found this forum. DropBox had the feature and dropped it. Now, I know Google has done this repeatedly: introduce a feature then drop it. But Google warns well in advance their intentions. It was bad enough that DropBox dropped the album feature, but it appears that they gave no notice. I get it, sometimes a company has to make difficult business decisions, but don't screw your existing customer base in the process. At least without warning them in advance.
