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Forum Discussion
Photo albums disappeared
Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didn’t remove photos or videos you’ve uploaded to the app.
You can still find your uploaded photos and videos in the Photos tab or at dropbox.com/photos
For this and more common fixes for the Android app, you can check out this Help Center article.
I hope this helps!
Mod note: edited to update link in post [last update 2023]
Without warning, the albums feature disappeared. I've been using Dropbox since 2006, and have been a paying customer for the last several years, using it for business photos. I depended on the albums feature to find photos quickly for projects I was working on. Without that feature, I now have to scroll through thousands of photos to find the one I want...
Why would the company think taking the albums feature away (without warning, I might add again) was a good move?
I've been on the forum and have seen many, many unhappy customers for the reasons I outlined above. Most changes occur to improve a site, this change certainly did not.
