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Forum Discussion
One of my shared folders disappeared after sharing it with another user.
I have just tried to share a folder with dropbox to another account and the folder has simply disappeared. It doesn't show in the online directory. It doesn't come up when I look for deleted files either, so I assume it is still there somewhere. This is an important folder and I'd like to get it back. Unfortunately I don't have a local copy so that isn't an option. Any ideas?
No worries, please let us know if you experience this issue again, or have any other queries!
- Jay
Dropbox Staff
Hi DrStuart, thanks for bringing this to our attention.
Are you able to locate folder on this page?
What about on the events page?
This will help me to assist further!
Many thanks. It's a complete mystery. I did try logging off and on again and all those sort of things. Now when I look the folder is back again and looks good. So fingers crossed. Thank you for your interest but I think it's OK again.
- Jay
No worries, please let us know if you experience this issue again, or have any other queries!
This just happened to me, too. Oddly, I shared a folder with a ton of files inside it. The folder has disappeared completely from the web interface, BUT, it shows up in the "Shared - Dropbox" list. Oddly, even though I created the folder and it's mine and was not shared with anyone else before, it now shows "You haven't joined this folder yet" underneath the folder name.
If I click "Join" I get an error.
I waited 10 minutes and tried again. Boom, the folder is back!
It seems when you share large folders, Dropbox does something in the background and the folder temporarily disappears. If you wait long enough, it re-appears.
