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Forum Discussion

t4ngml's avatar
t4ngml
Helpful | Level 6
3 years ago

New named Dropbox structure

I am a user of DropBox Business, on Windows 10. Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken. A quick look learned me that the structure had changed...
Desktop
dropbox business
Multiple Accounts
Organize
sort
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey AN26 and simonemwood, thanks for reaching out to our Community.

 

Do you mean to say that the Dropbox application was updated and when the update finished, your folder structure had changed?

 

Or are you referring to a different kind of upgrade/update?

 

Any additional info you can give us would be really helpful.

 

AN26, can you please send us a screenshot of this 'has been moved' message that you're getting?

AN26's avatar
AN26
Explorer | Level 4
3 years ago

Yes. The structure changed and now the files can not be opened. They also created a personal dropbox name and a company name a split the files between the two. Can you tell me the difference with the green check marks and the gray marks? 

 

 

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