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Forum Discussion
Missing Version History
I have a file that suddenly lost all its data and version history! what should i do ?
Sorry to jump in here, Omar Azman!
Can we send you an email, so we can look into this a bit more closely?
- Mark
Super User II
How do you mean 'lost' ? Unless you are a paying user history is only available for 30 days and after that wont show.
- I mean the file does not load and seems like it got damaged. I am not a subscribed user but i have been using dropbox for years and this never happend.
Is there a way to restore my file ?!- Walter
Dropbox Staff
Hey Omar Azman, sorry to jump in, but can you clarify what you mean that the file does not load?
Are you getting a particular error when you try to preview it? If so, a screenshot would be very helpful!
Also, do you see any actions on this file logged in your events page?
