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raihan ahmed1's avatar
raihan ahmed1
Explorer | Level 3
7 months ago

Lost data after being removed from a team I accidentally joined

Hi, Since 2019 I was using dropbox free version. Last month someone shared some data to me on dropbox and after downloading them I asked him withdraw the sharing but by mistake he suspended my account and after the I could not see my data on desktop app and when he removed the suspension, I could successfully login but my data on desktop app was still not visible. So, I had downloaded and installed the app again and it started downloading the data but after downloading I am seeing that I have lost all my data almost 18GBs from June 2021 to May 2024. I tried to recover them from C drive but failed.

Can anyone suggest, if there is any way to recover them ?  

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    raihan ahmed1 wrote:

    Last month someone shared some data to me on dropbox and after downloading them I asked him withdraw the sharing but by mistake he suspended my account ...


    It sounds like you were invited to and then removed from a Business team account, instead of a simple shared folder. You'll need to contact the team owner (likely the person that deleted and restored your account) and ask them if they have any of the data from your account. When they deleted you they would have had the option to retain the files.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        raihan ahmed1 wrote:

        Thank you Rich but my dropbox folder was not in sharing


        It was as soon as you joined the Team. 

         

        When you did that everything in your account became owned by the Team - you are told this during the onboarding process. Its why Dropbox almost tries to force you down setting up a new account instead. 

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