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Forum Discussion
I'm unable to move a folder back to the team space from my personal folder
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Drop...
Nancy
Dropbox Staff
Dropbox StaffThanks for reporting this, bakken. To clarify, the “Move” option is missing on all browsers, correct?
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Dropbox account. People still have access, but it is in the wrong place. I assume I accidentally dragged it in there. The instructions I've found say I should be able to hover over the folder, see the 3 dots, and select "move," but "move" is not an option that comes up when I do that. When I try to copy or drag the folder out of my personal folder to the main team folder, the message says I can't do that, because I need special permission. I am the account admin (business owner), so it seems like I should have permission to do anything, but apparently I don't.
What steps can I take?
- Hannah
Hey Geoffrey Huck, thanks for the nudge here.
Are you the owner of that folder or a member with edit permissions?
Can you also send us a screenshot of the error you're getting, so we can take a look?
- Jay
Hi Geoffrey Huck, I'd recommend contacting the support team for them to look into this in more detail on their end.
