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Forum Discussion
I THINK I DELETED MY FILE BY MISTAKE !!!! help
Hello I need to recover my file unfortunately I don’t remember when I deleted ! or is permenatly or not but really really need it back for my client please I am bagging!!! I can pay you anythi...
Hey bleedeex, thanks for reaching out to our Community.
I'm really sorry to hear about this. I'm afraid that if the file was deleted more than 30 days ago, we won't be able to restore it.
We could send you an email if you want, so we can look into what happened to it and how long ago it was deleted, etc.
Let me know if you'd like that.
Hannah
Dropbox Staff
Dropbox StaffHey bleedeex, thanks for reaching out to our Community.
I'm really sorry to hear about this. I'm afraid that if the file was deleted more than 30 days ago, we won't be able to restore it.
We could send you an email if you want, so we can look into what happened to it and how long ago it was deleted, etc.
Let me know if you'd like that.
UNFORTUNATELY, I HAVE DELETED MANY FILES. WAS A MISTAKE. A D´ONT REMEMBER WHEN I DID IT. PERHAPS 1 MONTH. I NEED SO MUCH RECHARGE THESE FILES. COULD YOU HELP ME?
- Hannah
Sorry to see that you've lost your files, ENGSRSANTOS.
Have you searched your deleted files page, to see if you can locate and restore them?
MY DELETED FILES BASKET IS EMPTY!!!
- Walter
Hey ENGSRSANTOS, sorry to hear about this.
Do you see any signs of your missing files in your events page? This is the place where all uploads, deletions, and edits are normally logged, so it should give you a hint.
