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Dzulkiewski's avatar
Dzulkiewski
Explorer | Level 4
6 months ago

I see an older version of my Excel files - how can I get the latest one?

I have 2 excel files that I had saved on my dropbox account. This week I received a new laptop from work and when I opened the files they are a version from several months ago. Is there a way to get ...
File access
Microsoft Office
Restore
  • Nancy's avatar
    Nancy
    5 months ago

    Hi again, Dzulkiewski! If you check again the syncing status of your new device, does it say “Up to date”? 

     

    If yes, please open your local Dropbox folder there to make sure you see the correct and updated files. 

     

    If the old computer has synced everything to www.dropbox.com, then your new computer should be reflecting that, as well.

Dzulkiewski's avatar
Dzulkiewski
Explorer | Level 4

I have the old computer and have moved all the files in question. They are on drop.com now. Anything I should do to ensure everything is syncing properly with the new computer?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi again, Dzulkiewski! If you check again the syncing status of your new device, does it say “Up to date”? 

 

If yes, please open your local Dropbox folder there to make sure you see the correct and updated files. 

 

If the old computer has synced everything to www.dropbox.com, then your new computer should be reflecting that, as well.

  • Dzulkiewski's avatar
    Dzulkiewski
    Explorer | Level 4
    5 months ago

    Sounds good. I appreciate your help and patience. Everything is looking good on my end. 

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