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christ1988's avatar
christ1988
Explorer | Level 4
5 years ago

I have a link that's now expired and I need to access it. What can I do?

Hi there,

Someone sent me a link on the 28/11/2019 and the link has expired.

Please i want to retrieve this link, it is so important .

I am willing to pay for that.

Thanks.

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  • Rich's avatar
    Rich
    5 years ago

    Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi christ1988 - welcome to the Community and happy Friday!

    If the person that originally generated the shared link in question had put an expiration date and now the link is expired, you'll need to ask them to re-create it for you.

    Let me know if you have any more questions. 

    • christ1988's avatar
      christ1988
      Explorer | Level 4
      5 years ago
      Hi Walter,

      Thank you for the quick reply,

      Apparently the person who sent me the link doesn't have it anymore and he didn't do a backup .
      How can I do now ?
      Please help.
      Thanks
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        5 years ago

        Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do.

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