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christ1988's avatar
christ1988
Explorer | Level 4
5 years ago

I have a link that's now expired and I need to access it. What can I do?

Hi there, Someone sent me a link on the 28/11/2019 and the link has expired. Please i want to retrieve this link, it is so important . I am willing to pay for that. Thanks.
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  • Rich's avatar
    Rich
    5 years ago

    Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi christ1988 - welcome to the Community and happy Friday!

If the person that originally generated the shared link in question had put an expiration date and now the link is expired, you'll need to ask them to re-create it for you.

Let me know if you have any more questions. 

christ1988's avatar
christ1988
Explorer | Level 4
5 years ago
Hi Walter,

Thank you for the quick reply,

Apparently the person who sent me the link doesn't have it anymore and he didn't do a backup .
How can I do now ?
Please help.
Thanks
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 years ago

    Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do.

    • seansharp's avatar
      seansharp
      New member | Level 2
      5 years ago
      Rich wrote:

      Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do. happy wheels

      Thank you for your clear answer.

      • christ1988's avatar
        christ1988
        Explorer | Level 4
        5 years ago
        Thanks for your help
    • MollyEskam's avatar
      MollyEskam
      New member | Level 2
      5 years ago
      Rich wrote:

      Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do. offshore hosting

      Best reply so far.

    • thomasdgraham's avatar
      thomasdgraham
      New member | Level 2
      5 years ago
      Rich wrote:

      Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do.

      It's so annoying, I've also lost a few files :(

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