We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

GeoG's avatar
GeoG
New member | Level 2
4 years ago

How to stop my phone from backing up all my photos on my phone note 9 samsung

I cant find an answer on how to stop my Samsung note 9 phone from backing up all my photos to drop box . I clicked the wrong button when transferring a photo now all photos go there......I have them backuped somewhere else Can someone help me.   I have to go and delete them daily as they take up all my space

    • GeoG's avatar
      GeoG
      New member | Level 2

      Thank you.   I guess when I was moving a photo to dropbox that must have popped up and I clicked  it..............Thanks a bunch issue resoved I hope......

  • endofthepier's avatar
    endofthepier
    New member | Level 2

    As I have a Basic account I don't want or need Dropbox to backup my photos, but I can't see anything under preferences. NB The photos are being stored under the Photos folder and not in the backup folder,which is empty. I need to stop Dropbox from storing the photos as it just takes up too much space.

     

    Any help would be most appreciated.

     

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hi endofthepier, welcome to our Community! 

       

      Based on what you described, it sounds like you have the Camera uploads feature enabled. Can you check the steps provided here, in order to disable it?

       

      Keep me posted on the results! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!