We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

marami's avatar
marami
Explorer | Level 4
2 years ago

Genius Bar Employee Deleted My Desktop!

I went to the Apple Store with my Mac because it was impossible to clear up enough storage. He deleted drop box and re installed it, and made me sign back into my account. When I signed in, my entire...
Computer Backup
Dropbox Backup
Restore
  • Mark's avatar
    Mark
    2 years ago

    Is that the only event marami ? If so the Apple employee is correct. You have set up a totally new account. 

     

    You need to log out and in to the other one. Remember here that if you are using things like Gmail you can use punctuation before the @ sign and have the domain as googlemail.com or gmail.com and they all go to one email address BUT are deemed separate accounts here, 

marami's avatar
marami
Explorer | Level 4

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Is that the only event marami ? If so the Apple employee is correct. You have set up a totally new account. 

 

You need to log out and in to the other one. Remember here that if you are using things like Gmail you can use punctuation before the @ sign and have the domain as googlemail.com or gmail.com and they all go to one email address BUT are deemed separate accounts here, 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!