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yuerua's avatar
yuerua
New member | Level 2
4 months ago

Folder does not exist after sharing

Hi everyone, I tried to share a large folder (about 10T), and it took very long to finish. While the sharing was ongoing, I deleted some files in it, and when I tried to access the folder again on the Dropbox website, it said the folder didn't exist. The folder is still on my computer and I am pretty sure that I didn't delete it entirely. I checked the deleted folder on the Dropbox website and it's not there. The files deleted inside that folder were also not shown on the event page. 

 

What can I do to restore the folder? 

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 months ago

    Hi yuerua 

    Did you give Dropbox time to fully upload before sharing? It wont be available to be shared until it entirely appears online.

     

    You also need to probably make sure its at a green tick on the computer

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