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Forum Discussion
File accidentally deleted, not showing in deleted section
Hi
I accidently deleted a folder with documents in it. I can't find it in the deleted section - how do I recover this please?
Thank you!
Hi apotter, sorry for jumping in.
If you’re unable to locate your deleted content here, can you also check your Events page, and let me know if you can see any trace of the deleted folder?
Also, is it possible that you permanently deleted it instead?
Give me a nudge, if you need more help.
I deleted several items today and was unable to view them on the mobile app. I had to log into the desktop dropbox app, using the dropbox icon that is in the task bar in the bottom right of the desktop, then used the icon in the top right that looks like a little globe. that brought up the full app and in the left hand menu bar, there is the deleted items folder. Hope this helps.
- Nancy
Dropbox Staff
Hi apotter, sorry for jumping in.
If you’re unable to locate your deleted content here, can you also check your Events page, and let me know if you can see any trace of the deleted folder?
Also, is it possible that you permanently deleted it instead?
Give me a nudge, if you need more help.
Hi Nancy
Thanks so much for your help, I found the action from the events page! All restored, thank you!
Hello,
A new employee accidentally just deleted a shared file I need to recover. I do not see it in deleted files but I am able to access it through the admin console > content. How can I add it back to the shared company dropbox?
Thank you.
- Jay
Hi Sophia_winter, is this a shared file or a shared folder?
What options do you get for the file in the admin content?
