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Forum Discussion

cheezwhizkid's avatar
cheezwhizkid
Explorer | Level 3
3 years ago

Extended Version History for $39.99 - only new files??

I am doing a major cleanup and deleted thousands of files. I wanted to use Dropbox to retain those deleted files for an extended period of time beyond the standard 30 days. I was all excited when I d...
Restore
  • Mark's avatar
    Mark
    3 years ago

     

    Unfortunately that is the only way - all upgrades etc. are only active from time of purchase. 

merika87's avatar
merika87
New member | Level 2

Hello,

 

I need information. 

I would recover some files that I have uploaded and deleted in the latest 3 months  but I have a basic account now. 

What can I do?

 

Should I pay for a business account? 

By doing this... Will I recover these files back by the 29th? 

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi merika87 

 

I'm afraid there is nothing you can do - the deletion timescale on the files relates to the date of deletion. So, if you did not have a Paid account at the time you deleted them they are not recoverable after 30 days. Unfortunately upgrading now will not get you your files back. 

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