We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
cheezwhizkid
3 years agoExplorer | Level 3
Extended Version History for $39.99 - only new files??
I am doing a major cleanup and deleted thousands of files. I wanted to use Dropbox to retain those deleted files for an extended period of time beyond the standard 30 days. I was all excited when I d...
- 3 years ago
Unfortunately that is the only way - all upgrades etc. are only active from time of purchase.
Mark
Super User II
Unfortunately that is the only way - all upgrades etc. are only active from time of purchase.
cheezwhizkid
3 years agoExplorer | Level 3
Thx, I get that it's a service going forward but it seems a bit off that you have all these files that will expire shortly that cannot be extended for some unbeknownst reason.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!