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Forum Discussion
Dropbox Paper document lose formatting on Android
For the last couple of weeks the Paper app on Android has been acting up, I have several documents with formatting, mainly bullet list and pictures, when I tried to edit a document already in Paper I...
- I changed default keyboard from Samsung to gboard which resolved the issue outright. Really interesting on a Samsung device? So what is the default keyboard & why is it apparently bound so much with Google?
I had the exact same issue, and I found this thread where users had the exact same problem. After seeing some of the replies, it looked like no solution had been found so I gave up reading on. Weeks later and still frustrated with not being able to use Paper from my phone, I revisited the thread and this time read all the way to the very end (you have to click through a few pages), where I finally saw a solution: change the keyboard setting to Gboard. I just wanted to add a reply here noting that it would be useful if Dropbox could structure these forums such that solutions could be highlighted and noted on the front page. This would make it easier to find and resolve and help prevent users like me potentially giving up on the solution if we don't want to wade through long threads.
