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Forum Discussion
deleted folder re appeared after a couple of years
Something very weird just happened with my dropbox account. Out of nowhere, a folder which was deletec about 2 years ago re appeared on my dropbox. It has the files as they were, which makes me wonde...
Thanks everyone for your patience while we worked on a way to clean up the inadvertently restored files and folders. We've built a fix that will automatically return this content to the way it should be: deleted and out of your Dropbox. This will only impact the inadvertently restored files and folders, and only if you haven’t updated them. We’ll begin rolling out the fix to affected users’ accounts later today. We’re giving you a heads up here so you’re aware of why there may be changes to your Dropbox. Here’s a bit more information about the fix.
Will this affect my other files?
The fix will only impact the inadvertently restored files and folders. If you have edited the files or folders—by moving them or updating the content inside—they will stay in your Dropbox. You can still manually delete these files and folders if you don’t want them.What if I don’t want these files or folders removed?
While the fix will automatically take effect later today, you can contact our support team (dropbox.com/support) within 30 days and we’ll restore the files and folders for you. You won’t be able to restore on your own using the events page.Do I need to do anything?
We will automatically roll out the fix, you don’t need to do a thing. If you have questions or concerns, please write our support team at http://bit.ly/cm-support so that we can investigate your specific case. Your ticket will be prioritized by the team.Thanks again for your patience, and we’re sorry for any inconvenience and confusion we’ve caused.
This just happened to me, too! Several folders, with all their contents, from as long ago as 2011.
These were all folders I made, some of them shared with others at the time (most of them, if I remember correctly, but with a variety of different people) but none show as shared now.
I deleted all these myself. I only use one computer, and the computer I had back then has long been wiped and donated. These seem to be coming from some memory vault at Dropbox. Creepy.
For now I'm not deleting them, in hopes that some sort of a reset makes them all go away again.
- I had two huge folders appear from 2009 - from a computer I used at my previous employer! I must have signed in at some point to move some large files but wasn't even using Dropbox regularly. I've deleted all associated devices and the folders themselves. I think that computer is long dead so I am pretty shocked at Dropbox for keeping these files, and then placing them all these years into my account again - which technically was some kind of data security breach because these files had personal information. It also made me worried that my current files got synced to who knows what other devices! How is Dropbox going to explain this away?
