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3van-wright's avatar
3van-wright
New member | Level 2
7 years ago

Corruption of Excel Files saved to Dropbox

We have Dropbox for business and collaborate on a number of Excel files using Mac. Only one user at a time is permitted to access the file to avoid sync errors; all computers have installed the lates...
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  • Lusil's avatar
    Lusil
    7 years ago
     
    Although we don’t take any action on your Dropbox files that would cause them to be corrupted, have you by any chance tried to download the file in question directly to your computer, and then opening it? 
     
    You can also check to see if there are any incompatible characters included in any file names that may be causing file issues.
     
    Finally, I’d kindly recommend checking this article out for further info which may help in the process.  
     
    If you’re still experiencing some issues with this, could you please provide me with a screenshot (omitting any personal info) of any relevant error that you may be seeing?
     
    Thanks in advance. Let me know how it goes! :grin:
zesid's avatar
zesid
New member | Level 2
5 years ago

Corruption, to excel files can affect your productivity, so, if you want to recover corrupt excel files then you can use the manual procedure or can use a tool that can repair Excel files.

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