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Forum Discussion
Cannot Delete Backup
I did a full computer backup and my dropbox is full. I cannot delete the back up file. Suggestions?
- Hi there LutherH, I hope you're doing well!
You'll need to disable the computer backup feature first, which you can do with the steps outlined towards the bottom of this article.
In step 6, you'll need to choose the keep the files on your computer, rather than in Dropbox, and the files will be automatically removed from your Dropbox account.
Let me know how it goes!
I created an account for ad hoc purposes. I did not intend to have my computer files backed up, and did not ask it to do that. Then I got a popup saying that the 2GB was full. How do I delete the data from my account? Thank you.
- Megan
Dropbox Staff
Hi RB2022, welcome to our Community!
It seems you're referring to our Computer backup feature, right?
You can find the steps for how to disable it in this Help Center article.
If you have any other questions, don't hesitate.Hi Megan --
I am not seeing the backup tab in preferences. Note -- I am using Windows 7.
Thank you.
RB2022
