We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

timension's avatar
timension
New member | Level 2
4 months ago

Can I recover a deleted folder if I upgrade to Dropbox Essentials?

Hello   I'm on Basic account now. I need to recover deleted files. I wonder if I will be able to rewind a folder to a 3 weeks old version if I upgrade to Dropbox Essentials.
  • Mark's avatar
    4 months ago

    Hi timension 

     

    Yes you can use rewind as soon as you upgrade 🙂

     

    However, what you cannot do is recover files over 30 days as that is not retroactive. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!