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Forum Discussion

Lorelei P.'s avatar
Lorelei P.
Helpful | Level 6
6 years ago

turn off Dropbox advertising prompts?

How can I turn off these prompts? I've gone through my notification settings on my desktop and online settings, and can't seem to turn off some of the Dropbox  prompts that I'm continuing to get thru my desktop Dropbox notifications. These include:

- try Dropbox Business

- you can change how you store files you're not using regularly

how can I get rid of these??

Account Settings
Desktop
dropbox business
View
  • Vesurax's avatar
    Vesurax
    New member | Level 2
    4 years ago

    Please stop showing us these in-app notifications like "Keep your password safe" and "Camera backups" etc. I pay premium for using Dropbox efficiently, I know exactly what I want from it and I don't need these suggestions EVER TIME I OPEN THE APP. Please, make them go away for good.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hi Lorelei, you can disable the notifications for the Dropbox app via your own OS settings, which will prevent all Dropbox notifications from appearing on your machine.
     
    If you’re running Windows, this article might help. For Mac users, this article should assist.
     
    Hope this helps!
    • Lorelei P.'s avatar
      Lorelei P.
      Helpful | Level 6
      6 years ago

      okay, thanks, but I do need some of the functional notifications. It seems like the newest version of Dropbox has ramped up with a new set of notifications that weren't coming through before.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        You should be able to close the notifications when they appear. Is there no option to do so?

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