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Forum Discussion

Lorelei P.'s avatar
Lorelei P.
Helpful | Level 6
6 years ago

turn off Dropbox advertising prompts?

How can I turn off these prompts? I've gone through my notification settings on my desktop and online settings, and can't seem to turn off some of the Dropbox  prompts that I'm continuing to get thru...
Account Settings
Desktop
dropbox business
View
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi Lorelei, you can disable the notifications for the Dropbox app via your own OS settings, which will prevent all Dropbox notifications from appearing on your machine.
 
If you’re running Windows, this article might help. For Mac users, this article should assist.
 
Hope this helps!
Lorelei P.'s avatar
Lorelei P.
Helpful | Level 6
6 years ago

okay, thanks, but I do need some of the functional notifications. It seems like the newest version of Dropbox has ramped up with a new set of notifications that weren't coming through before.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    You should be able to close the notifications when they appear. Is there no option to do so?

    • Lorelei P.'s avatar
      Lorelei P.
      Helpful | Level 6
      6 years ago

      Do you mean to "click them away" once they're on the desktop? Yes, I can do that. I posted this because I don't want them to appear, period. They're not part of the list that's in the Dropbox settings for notifications. They're some other layer of notifications that have started showing up once I updated.

      I'll take a screenshot once something pops up, and post it here.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        Currently it isn’t possible to disable those specific notifications that you’re seeing, since it isn’t in the list on the Dropbox site.

        I can forward that suggestion to our dev team for their consideration in future.

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