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thisisnonsense's avatar
thisisnonsense
New member | Level 2
19 days ago

To access a document someone sent, I was sent 10 notifications, why?

I'm sure I'm the only one, but in case I'm not - is anyone else mortified that in order to view a document someone sent me that I had to get spammed from dropbox until I login and update my notifiati...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi thisisnonsense, thanks for posting today.

 

Could you clarify what notification you're seeing? Is this on a shared link to a file or a folder? 

 

Generally, it should be a single notification to login to add it to your account, if need be.

 

Any other info or screenshots (without any private information visible) would be helpful!

thisisnonsense's avatar
thisisnonsense
New member | Level 2
19 days ago

Hi! I didn't, and don't want an account. An employee shared a doc I needed to download. I had to create an account to get the document, and I get that - you need to know who had access. 

But then I started getting emails promoting your product. I had to login to ask you not to spam me. 

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