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Forum Discussion
Darren S.1
8 years agoCollaborator | Level 10
The Photos page is changing...
I've just seen the banner that says "The Photos page is changing on 30 June 2017 but your pictures will stay safe in your Dropbox account. Learn more". The gist is that they are removing the final re...
- 8 years ago
Hi everyone,
Thanks again for your continued feedback on our upcoming changes.
I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:
www.dropbox.com/photos/album_download
The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.
Regards,
Richard
Charles L.5
Helpful | Level 7
I suspected this was in the offing when Dropbox sent out a questionnaire that was heavily focused on photos. I called Dropbox out in my responses, but apparently it is marching along.
As an IP lawyer who has seen a lot, I have 3 working theories as to what may be behind this move:
- Poor Business Judgment: Believing it failed to win over consumers with Carousel, Dropbox dropped it, and is convinced it must minimize photo services to be perceived as a "serious" business app. That, of course, is a false dilemma. There is little or no overhead cost in being both, and no value in driving its customers who like the photo service away.
- It’s a Contract Issue: Carousel appears to have been licensed, or there was no reason to drop it. It may be that there was a noncompetition clause that requires Dropbox to get out of the photo-specific business after a certain time.
- It’s a Patent Issue. The move to “we’ll just put your photos in a folder” has the smell of a patent holder threatening to sue over online photo storage, or perhaps photo album-sharing. I don’t know if that’s the case, but Dropbox’s approach could be a work-around, since obviously putting photos in folders is prior art.
Whatever is going on, Dropbox’s attempt at coy messaging on this demonstrates it is either inept at marketing or just doesn’t care. However, working oneself into a lather over changes one hasn’t seen yet is counterproductive. I’m willing to give Dropbox a chance to roll out a useful product: one that maintains automatic file uploads and viewing, and posting to outside services, since I use Dropbox for many other things. The UE is a bit ancient, but it has the virtue of being simple. If Dropbox fails to satisfy, the market will provide – it’s not the only cloud in the sky.
Gil K.1
8 years agoHelpful | Level 6
Thanks for this piece of rationality.
- webfors8 years agoExplorer | Level 4
Just finished transfering all data over to onedrive. Not ideal, but their pictures functionality has the timeline, albums and sharing options I am looking for. Work pays for Office365, so the storage is free. I didn't mind paying Dropbox since we have integrated into our lives on many levels. Taking away the photo/albums/sharing/timelines functionality means there is little justification to keep paying them.
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