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mamacholina's avatar
mamacholina
New member | Level 2
3 years ago

Smart Sync Not Showing Up on Windows 11

Hi! I am on Windows 11 and have a Dropbox Business account.    The Issue:  I cannot see the option when I right click a file, to Smart Sync > Local  or Online Only I do see this option on my ...
Desktop
dropbox business
GUI
Sync
View
Windows
  • Signal2noise's avatar
    Signal2noise
    2 years ago

    I think this has been solved. For some reason dropbox was not enabled in the task manager, startup section within the menu. I then went to system configuration, “General” tab and selected “Normal Startup”, then “Services” tab and identify if Drop Box is “Running” and enabled that. This followed with a prompt to restarting the PC.

RebeccaConfuse's avatar
RebeccaConfuse
New member | Level 2
3 years ago

I am having the same issues, is there a way to bring back syn->online or local option at all?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    RebeccaConfuse wrote:

    I am having the same issues, is there a way to bring back syn->online or local option at all?

    That sub-menu no longer exists. The items are now listed on the main context menu as Make available offline and Make online-only.

    • RebeccaConfuse's avatar
      RebeccaConfuse
      New member | Level 2
      3 years ago

      that's so inconvenient😑 but thanks, at least I know now.

      • Friedemann's avatar
        Friedemann
        New member | Level 2
        3 years ago

        Hi guys, I need your help please. After transitioning from Windows 10 to 11 all the right click context bullet points have disappeared and are ALSO NOT AVAILABLE in the "further options" sub menu. I am unabe to gather file sharing links from the windows explorer, nor making files available for local use.
        This is a pain, because I have 2 TB of data to manage on my dropbox drive.

        Thank you for your help.

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