We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
mrswle
5 years agoNew member | Level 2
Save video from dropbox to iPhone camera roll
Hi,
i'd like to save a video from the dropbox app to my camera roll from my iphone x.
These videos were made with an old camera, i saved them on a sd card and uploaded it to my dropbox. Now i want to save them on my iphone via the dropbox app.
The preview in the app works very well, i can watch the video even when i change the suffix to .mod.
But i cannot download it... (and no, i dont want to save it in my files, i'd like to have it in my camera roll like the other videos i took with the iphone).
So my question is basically what can i do now and is there a way to save them as i want to?
Any suggestions regarding the suffix or the video size? Or maybe direct transfer with itunes?
I tried several apps but nothing worked, im a bit devastated and out of ideas...
ah and i always get the error message: this type of video cannot be saved on this device
Thank you in advance everybody!
And im sorry if there is already a thread about this, unfortunately I didnt find anything
Hi mrswle; welcome to our Community!
To directly cut to the chase, please note that you can export photos or videos to your device’s “Camera Roll” album while other files can be exported to applications that support their file types.
To export a photo or video to your device:
- Open the Dropbox app and open the photo or video that you would like to export
- Tap the ellipsis (..) on the top-right and select “Export”
- Tap “Save Image” (or “Save Video”) to save this file locally to your device
To export other files:
- Open the file you’d like to export in the Dropbox app
- Tap the ellipsis (..) on the top-right and select “Export”. You will now see two rows of apps.
- In the lower row, tap “Open In…” - this will show you a list of apps to export this file to. If you don’t see any apps indicated, you will need to download an app that supports this filetype.
Please note that exporting a file saves a copy of the file to another app and that exported files will not sync with your Dropbox account.
I hope this information helps and please let me know if you have any more questions.
- WalterDropbox Staff
Hi mrswle; welcome to our Community!
To directly cut to the chase, please note that you can export photos or videos to your device’s “Camera Roll” album while other files can be exported to applications that support their file types.
To export a photo or video to your device:
- Open the Dropbox app and open the photo or video that you would like to export
- Tap the ellipsis (..) on the top-right and select “Export”
- Tap “Save Image” (or “Save Video”) to save this file locally to your device
To export other files:
- Open the file you’d like to export in the Dropbox app
- Tap the ellipsis (..) on the top-right and select “Export”. You will now see two rows of apps.
- In the lower row, tap “Open In…” - this will show you a list of apps to export this file to. If you don’t see any apps indicated, you will need to download an app that supports this filetype.
Please note that exporting a file saves a copy of the file to another app and that exported files will not sync with your Dropbox account.
I hope this information helps and please let me know if you have any more questions.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!