You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Restarting Photo Upload - All old photos get re-uploaded
This has happened to me multiple times over the years. I have Photo Upload on. One day, I'll go to check on the photos being uploaded and find the Photo Upload turned off. This might be due to an app update or perhaps an iOS update. When I Turn On the Photo Upload feature, it finds all the photos on my phone, including those already uploaded, and tries to upload all of them. This creates duplicates on DB and takes up unnecessary space. I can select "Only New Photos" but that's only from today onward. So I need to search my DB Camera Uploads folder to determine when it turns off and then manually select and export to DB. Super annoying. What causes DB to stop the camera uploads? Is there a way to have DB sync and determine the appropriate date on which to begin the photo uploads? Is there a way to manually select a start date for the the Camera Uploads to start at? Thanks in advance,
- Craig
- Walter
Dropbox Staff
Hey cleidholm, sorry to hear you're having issues with this.
Could you please confirm your device's OS version and the version of the Dropbox mobile app installed there as well? How many times have you seen this happen and when was the most recent one?
As to what causes the camera uploads feature to stop working, have you noticed it happen when you update your device's OS or with the app's version updates? Do you happen to be running any other 3rd party apps that are backing up your Camera roll perhaps?
The feature should automatically pick up from where it has left off and I'm afraid there's no way to manually select a start date for the Camera uploads to start at.
In any case, please let us know more and we'll take it from there, Craig.
