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Forum Discussion
Remove "Log in or sign up" Popup when downloading from a shared link
We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when w...
_Joshua wrote:
I have been a loyal Dropbox user for many years, but this new addition to the download process is creating a poor experience for my clients and making me appear unprofessional. While I understand Dropbox might benefit from new sign-ups, this practice feels misleading and unethical. Furthermore, the cookie notice issue, though likely unintentional, is creating an even worse experience for your paid business users.
I really hope Dropbox can come to its senses and remove this pop-up box entirely.
The same exact experience our company/team has been having lately, could not sum it up better.
As a result of this, we have:
-more confused clients unable to download the files they want
-more annoyed users having to explain the download process to clients
-need to deal with many spam requests to join our team dropbox
Please fix this, it certainly feels confusing and misleading.
Megan
Dropbox Staff
Dropbox StaffHey guys!
Still no update on this. We'll make sure to update the thread if we have any additional news, however there's no estimated ETA at the moment.
Thanks!
Hey Megan , Thanks for your message. What about now? Is there any update? There are so many people having the same issue. It's really frustrating that dropbox isn't listening to customers.
Good day,
I just wanted to agree with all the statements from the other users made. This is really annyoing and I have lots of complaints from friends, family and customers.
We need this ad to be removed otherwhise the service is unusable and I have to change cloud-provider.
Regards
Unlikely Dropbox will change it.
How many people are complaining on this thread? It's nothing compared to the hundreds of thousands of Dropbox customers. They made this change to pressure people to sign up for Dropbox accounts, they make money from these new accounts, and have no reason to cut off that revenue stream.
