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Forum Discussion
chrisrazzell
2 months agoHelpful | Level 6
Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
- 2 months ago
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
chrisrazzell
Helpful | Level 6
correct, I can only see the photos when I view the Camera Upload folder. There is nothing in events that show when the content of the Photos folder disappeared. My used storage space has dropped from approx 3.5gb to 476 mb so somehow the contents of the Photos folder have disappeared. Alos, when I take a new photo with my iPhone or iPad it no longer automatically appears in the Photos folder
Hannah
2 months agoDropbox Staff
Hey from me as well, chrisrazzell.
The thing is that the Photos tab in your account simply shows all the photos saved in your account.
If the photos were deleted from the Photos tab, they'd also be deleted from the account itself.
But you're not missing any photos from your actual folders, do you?
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