We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

John64's avatar
John64
Explorer | Level 4
6 years ago

Preserving time-date stamps

When I download a file from my dropbox account, it gets a new time-date stamp. When I download a folder and extract the zipped folder, all the files get new time-date stamps. It's important for me to...
Download
Share
Web
  • Jay's avatar
    Jay
    6 years ago
    Hi John, when you’re downloading the files from the website, indeed with any site, the ‘date modified’ or ‘date created’ will be for that moment, since the file didn’t exist before that period.
     
    If you’re using the Dropbox desktop application, then when the files sync down to your machine the dates and times will remain as they were, though the date modified would be the last time someone has edited the files.
     
    Hope this helps to clarify matters!
robnyland's avatar
robnyland
New member | Level 2

This doesnt work for me—with folders, the date shown is the date it synced to the computer, not the date it was last used .   This messes up the whole "recently used" at top order that I rely on. It drives me insane. I get a new laptop and sync w deskptop app and all tjhe folders that sync to new computer have that day. Inside the contents ahev their last used date but th fodlers are all the same date. It's insane, everyone hates it and I dont know why they cant fix it. is there a workaround? I want my folders to stay with last used/opened date. Even on new Mac.

jaresing's avatar
jaresing
Helpful | Level 6
2 years ago

Welcome to the big dropbox problem.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!