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Forum Discussion

Helpful | Level 6

2 months ago

Photos folder/tab is empty & camera uploads is the only place I can find my files

My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?

BenDBX
2 months ago
Hi Everybody,

Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.

Thanks,

Ben

Explorer | Level 4

2 months ago

I'm also up and working, after a few hours in forums and websites trying to see if I was doing something wrong 😞

schoereli
Helpful | Level 6
2 months ago
I can also confirm, it works again!
- anonymous
  2 months ago
  Not yet for us... I'm sure that it will return to normal in a few hours ..... IOS devices seem to be working though
  - BenDBX
    Community Manager
    2 months ago
    Hi Everybody,
    
    Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
    
    Thanks,
    
    Ben

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