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Forum Discussion
ElaM
Dropbox Product Manager
Dropbox Product ManagerIs Dropbox on mobile slow and fails often on you?
Hey everyone! My name is Ela and I’m a Product Lead at Dropbox. My team is looking to make Dropbox fast and responsive so that you can speed up actions and workflows without running into errors or fa...
Yes, especially when I try to browse the photos. It takes a long time for the photo’s thumbnail to show up, especially on chromebooks. The speed is better on iPhone.
ElaMDropbox Product Manager
Dropbox Product ManagerHi David36284739,
Thanks for your feedback. Can you please help me understand your scenario in detail:
- Are you uploading photos manually or directly from your camera?
- Do you experience slowness only when browsing photos? Are there any other features that aren't fast?
Your feedback on delayed loading of photo’s thumbnail is great - I will take it back to my team and investigate.
- Thanks for getting back to me! The photos are synced using the Dropbox app. I have my entire digital photo library synced on Dropbox.
The slowness only happens when I tried to browse the photos and it seems to have gotten better on chromebooks using the android Dropbox app. On my iPhone it’s a bit faster so it’s more acceptable.
