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Forum Discussion
Vikingsammy
26 days agoHelpful | Level 5
I'm getting a parsing error when previewing files, why?
I'm getting a parsing error on every file. In the app, if I click a file, it shows a construction picture?
- 26 days ago
I just changed the default to open with installer. Not sure why it changed after 4 years. I guess I'm resolved. Thank you for responding.
Rich
26 days agoSuper User II
Vikingsammy wrote:
I'm getting a parsing error on every file. In the app, if I click a file, it shows a construction picture?
Can you provide a screenshot of the full page/window? Be sure to mask any private information.
- Vikingsammy26 days agoHelpful | Level 5
I took a screenshot. How do I upload it?
- Jay26 days agoDropbox Staff
Hi Vikingsammy, thanks for posting today.
You can click the camera icon to attach the photo to your post, or you can copy and paste the screenshot.
Is this error on the Dropbox site or the mobile app?
This will help me to assist further!
- Vikingsammy26 days agoHelpful | Level 5
It's on the app.
- Vikingsammy26 days agoHelpful | Level 5
- Jay26 days agoDropbox Staff
This appears to be an APK file, which doesn't have any preview on it as it's an Android app package file, so this is expected behavior.
Are you getting this image with any other normal files like JPG or DOCX files?
- Vikingsammy26 days agoHelpful | Level 5
No, just in apk files. I used to tap them and they would open the installer.
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