Forum Discussion

Explorer | Level 3

7 months ago

I hear a crackling sound when I play back my audio/video files on iPhone

When I play back videos or audio files on iPhone I hear annoying crackle sound. How do I stop this from happening

Explorer | Level 3

It happens when playin from the Dropbox only. Downloads are fine.

Dropbox Staff

7 months ago

Hey Ebensmatik, I just tested this on my end, but I can't replicate the issue.

Can you open the Dropbox app, tap on "account", then on the gear icon and then on "clear cache", to see if that helps?

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