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Forum Discussion

Antman7 's avatar
Antman7
New member | Level 1
2 days ago

I can't access my account after cancelling the Business plan

Haven't been able to access my account after business team was cancelled and all individual accounts are not able to sign in even though they all were created and separated before the business team a...
Account Access
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hi there Antman7  - sorry to hear about this.

I'm not quite sure about the issue you're facing; could you elaborate a tad?

Also, when you say you were supposed to get help from our support team, do you happen to have a ticket ID for us or a link for your communication with us?

Let us know more and we'll take it from there. 

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