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Forum Discussion
Hyperlinks no longer open into Word
Just this morning when I click on a hyperlink in a Word document in my Dropbox folder stored on my MacBook Pro to open another Word document in my Dropbox folder stored in my MacBook Pro, rather than...
Walter
Dropbox Staff
Dropbox StaffHi there SteveBraff, sorry to hear about this.
Can you clarify how exactly you are accessing the Word doc in the first place?
Is it through the website directly through the Microsoft Office online integration or are you opening the file in Word on your computer?
Does it happen with a specific hyperlink or is this affecting all of your hyperlinks in Word? Are the files those links point to available offline on your computer or online only perhaps?
If you could also clarify the app's status and version as shown in your menu bar, I'd appreciate it.
Thanks!
Hi Walter and thanks for getting back to me. My responses below:
1. Working from a Word document on myMacBook Pro.
2. Opening the file in Word on my computer
3. All hyperlinks embedded in the Word document.
4. All hyperlinks reference another Word document stored in Dropbox on my computer. Here's an example: https://www.dropbox.com/s/yle1uxbc43i0d0i/Vanguard Action Plan.docx?dl=0
5:
- Hannah
Sorry to jump in here, SteveBraff.
How were the hyperlinks created? Are they Dropbox shared links?
If, as a test, you replace a hyperlink with the link to the location of the file in your local Dropbox folder, does that help?
Hi Hannah and thanks for your suggestion. The hyperlink is to the location of the file in my Dropbox folder and worked for years. For reasons unknown now bringing me to the online version 😞
